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UNE Market Surveillance Observatory

UNE Market Surveillance Observatory

The Market Surveillance Observatory (MSO) comprises more than 40 Spanish business organisations, the Ministry of Industry and Tourism, the Ministry of Consumer Affairs, and various authorities tasked with market surveillance.  Its aim is to strengthen public-private collaboration in this area and to promote compliance with technical standards and legislation.


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​Third Annual Report

For a third consecutive year the Market Surveillance Observatory (MSO) of the Spanish Association for Standardization, UNE, has published its market surveillance annual report in an effort to strengthen public-private cooperation in this area and promote compliance with technical standards and regulations. The goal is to raise awareness of the marketing of unsafe products and services that cause confusion, harm the economy, companies and consumers and create unfair competition and market distortion.

The 2023 Market Surveillance Annual Report includes data on activities performed in 2022. It was prepared in collaboration with more than 40 Spanish business organisations, the Ministry of Industry and Tourism, the Ministry of Consumer Affairs and various authorities tasked with market surveillance.

According to Alfredo Berges, the CEO of both UNE and the Market Surveillance Observatory: “The achievements of market surveillance in recent years have improved the safety of the products that are available to consumers and increased the competitiveness of Spanish companies abroad. The role of UNE member business organisations is key in this surveillance, as every year they implement actions to detect products that breach the applicable legislation, support Public Administration inspections and lead the formulation of standards.”

During 2022, a total of 534,248 items were submitted for inspection, of which, 96% were approved in the following product groups: consumer textiles (239,866), consumer footwear (165,755), toys (55,031), furniture (49,137), small electrical-PME material (18,825) and wood for use in construction (5,634). According to data from the SOIVRE Inspection Office, the main reasons for non-compliance were the lack of technical documentation to guarantee the safety of products, followed by non-compliance with the labelling and marking of products, and due to construction defects that cause non-compliance with the essential product requirements.

In addition, according to data from the Directorate-General for Consumer Affairs, in 2022, the Quality Control and Research Centre carried out 41,170 tests on samples of food and industrial products from national and regional market surveillance campaigns (58 in total), EU campaigns and other official inspections, and concluded that 84.31% complied with applicable regulations. The most frequent defects identified for both product categories were labelling and presentation, safety aspects and quality factors.

As for the Non-Food Consumer Product Alert Network system, in 2022 it managed 2,865 notifications, 713 of which were generated by Autonomous Communities, while 2,152 were received from the EU. Madrid was the Autonomous Community with the most notifications (175), followed by Catalonia (126), Galicia (111), Andalusia (79) and the Balearic Islands (62). The majority came from Asia (almost 61%).

The 2023 Market Surveillance Annual Report covers economic sectors divided into three main areas: products for children, leisure products, industrial household consumer products and industrial products for professional use.

The Market Surveillance Observatory was created in the wake of the new European Regulation (EU) 2019/1020 on Market Surveillance and Compliance of Products to strengthen public-private cooperation and raise awareness of the importance of complying with standards and regulations. Compliance with technical standards is essential for adequate protection of consumer health and safety and the environment and to ensure the proper functioning of internal market and business and industrial activity.



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Previous reports

2023
2022
2021
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