Committee:
SC 1 Normas horizontales en servicios
GT 2 Tattooing services
GT 5 Online gambling
ISO/TC 232 Education and learning services
ISO/TC 286 Collaborative business relationship management
ISO/TC 312 Excellence in service
CEN/TC 435 Project Committee - Tattooing services
CEN/TC 447 Horizontal standards for the provision of services
CEN/TC 456 Online Gambling
Standards developed by the committee: CTN 309: 18
Status: VIGENTE / 2025-07-16
Service excellence. Principles and model.
Status: VIGENTE / 2024-04-03
Educational organizations — Management systems for educational organizations — Requirements with guidance for use — Amendment 1: Climate action changes
Status: VIGENTE / 2024-03-06
Collaborative business relationship management systems — Requirements and framework — Amendment 1: Climate action changes
Status: VIGENTE / 2023-10-25
Reporting in support of supervision of online gambling services by the gambling regulatory authorities of the Member States
Status: VIGENTE / 2023-10-04
Residential placement services. Application of the EN ISO 9001:2015 Standard in residential placement services.
Status: VIGENTE / 2023-05-31
Consumer vulnerability. Requirements and guidelines for the design and delivery of inclusive service
Status: VIGENTE / 2023-04-05
Sustainable procurement. Guidance
Status: VIGENTE / 2022-10-30
Collaborative business relationship management systems — Framework
Status: VIGENTE / 2022-06-08
Provision of services - Part 2: Services Contracts - Guidance for the design, content and structure of contracts
Status: VIGENTE / 2022-02-23
Service excellence - Creating outstanding customer experiences through service excellence
Status: VIGENTE / 2021-11-17
Provision of services - Part 1: Service procurement - Guidance for the assessment of the capacity of service providers and evaluation of service proposals
Status: VIGENTE / 2021-04-14
Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts
Status: VIGENTE / 2020-07-08
Tattooing - Safe and hygienic practice.
Status: VIGENTE / 2018-12-26
Educational organizations — Management systems for educational organizations — Requirements with guidance for use
Status: VIGENTE / 2015-09-30
Value added purchasing management.
Status: VALID / 2015-04-01
Servicies for sport activities
Status: VIGENTE / 2012-11-14
Guidance document for the development of service standards
Status: ANULADA / 2023-10-25
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