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Number of results 36
UNE-ISO 23592:2025 UNE
Status: Vigente/ 2025-07-16
Service excellence. Principles and model.
UNE-ISO 22222:2010 UNE
Status: Vigente/ 2023-03-27
Personal financial planning. Requirements for personal financial planners.
UNE-EN 17371-2:2022 UNE
Status: Vigente/ 2022-06-08
Provision of services - Part 2: Services Contracts - Guidance for the design, content and structure of contracts
UNE-CEN/TS 16880:2015 UNE
Status: Vigente/ 2022-02-23
Service excellence - Creating outstanding customer experiences through service excellence
UNE-EN 17371-3:2021 UNE
Status: Vigente/ 2021-04-14
Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts
UNE-ISO 37500:2016 UNE
Status: Vigente/ 2021-02-19
Guidance on outsourcing
UNE-CEN GUIA 15:2012 IN UNE
Status: Vigente/ 2012-11-14
Guidance document for the development of service standards
UNE-ETS 300918 Ed1 UNE
Status: Vigente/ 2005-10-01
Digital cellular telecommunications system (Phase 2+) (GSM); General on supplementary services (GSM 02.04 version 5.4.1) (Endorsed by AENOR in October of 2005.)
UNE-ETS 300918 Ed2 UNE
Digital cellular telecommunications system (Phase 2+) (GSM); General on supplementary services (GSM 02.04 version 5.5.1) (Endorsed by AENOR in October of 2005.)
UNE-ETS 300918 Ed3 UNE
Digital cellular telecommunications system (Phase 2+) (GSM); General on supplementary services (GSM 02.04 version 5.6.2) (Endorsed by AENOR in October of 2005.)
UNE-ETS 300918 Ed4 UNE
Digital cellular telecommunications system (Phase 2+) (GSM); General on supplementary services (GSM 02.04 version 5.7.2 Release 1996) (Endorsed by AENOR in October of 2005.)
UNE-ETS 300918 Ed5 UNE
Digital cellular telecommunications system (Phase 2+) (GSM); General on supplementary services (GSM 02.04 version 5.7.4 Release 1996) (Endorsed by AENOR in October of 2005.)
UNE-ETS 300920 Ed1 UNE
Digital cellular telecommunications system; Security aspects (GSM 02.09 version 5.0.1) (Endorsed by AENOR in October of 2005.)
UNE-ETS 300920 Ed2 UNE
Digital cellular telecommunications system (Phase 2+) (GSM); Security aspects (GSM 02.09 version 5.1.1) (Endorsed by AENOR in October of 2005.)
UNE-ETS 300921 Ed1 UNE
Digital cellular telecommunications system; Service accessibility (GSM 02.11 version 5.0.1) (Endorsed by AENOR in October of 2005.)
ISO/TR 7179:2023 ISO
Status: Published/ 2023-10-31
Service excellence — Practices for achieving service excellence
ISO/TS 42501:2022 ISO
Status: Published/ 2022-10-06
Sharing economy — General trustworthiness and safety requirements for digital platforms
ISO/TS 23686:2022 ISO
Service excellence — Measuring service excellence performance
ISO/TS 42502:2022 ISO
Status: Published/ 2022-10-05
Sharing economy — Guidance for provider verification on digital platforms
ISO 42500:2021 ISO
Status: Published/ 2021-11-30
Sharing economy — General principles
ISO 23592:2021 ISO
Status: Published/ 2021-06-17
Service excellence — Principles and model
ISO/TS 24082:2021 ISO
Status: Published/ 2021-06-10
Service excellence — Designing excellent service to achieve outstanding customer experiences
ISO/IEC Guide 76:2020 ISO
Status: Published/ 2020-04-28
Development of service standards — Recommendations for addressing consumer issues
ISO 37500:2014 ISO
Status: Published/ 2014-10-31
ISO/DIS 11367 ISO
Status: Draft/ 0 - -
Service excellence — Principles and model for public service organizations
ISO/DIS 25556 ISO
Ageing societies — General requirements and guidelines for ageing-inclusive digital economy
PNE-ISO/TS 24082 PROY
Status: Procedure
Service excellence. Designing excellent service to achieve outstanding customer esperiences.
PNE-ISO/TS 19390 PROY
Service excellence — Implementation approach for ISO 23592
PNE-ISO 11367 PROY
Service excellence. Principles and model for public service organizations.
UNE 66920-2:1998 UNE
Status: Anulada/ 2016-01-28
DESIGN MANAGEMENT SYSTEMS. PART 2: GUIDE TO MANAGING SERVICE DESIGN.
UNE 66920-1:2001 ERRATUM UNE
Design management systems. Part 1: Guide to managing product innovation.
UNE 66920-1:2000 UNE
UNE 66920-3:2001 UNE
Design management systems. Part 3: Guide to managing the design of manufactured products.
UNE 66920-4:2001 UNE
Design management systems. Part 4: Guide to managing design in construction.
UNE 66176:2005 UNE
Status: Anulada/ 2015-05-06
Quality management systems. Guide for measuring, monitoring and analysing customer satisfaction
ISO/IEC Guide 76:2008 ISO
Status: Withdrawn/ 2008-01-16
