Clear filters Apply
Results for:
Number of results 9
UNE-ISO 23592:2025 UNE
Status: Vigente/ 2025-07-16
Service excellence. Principles and model.
UNE-ISO 22458:2023 UNE
Status: Vigente/ 2023-05-31
Consumer vulnerability. Requirements and guidelines for the design and delivery of inclusive service
UNE-EN 17371-2:2022 UNE
Status: Vigente/ 2022-06-08
Provision of services - Part 2: Services Contracts - Guidance for the design, content and structure of contracts
UNE-CEN/TS 16880:2015 UNE
Status: Vigente/ 2022-02-23
Service excellence - Creating outstanding customer experiences through service excellence
UNE-EN 17371-1:2021 UNE
Status: Vigente/ 2021-11-17
Provision of services - Part 1: Service procurement - Guidance for the assessment of the capacity of service providers and evaluation of service proposals
UNE-EN 17371-3:2021 UNE
Status: Vigente/ 2021-04-14
Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts
PNE-ISO/TS 24082 PROY
Status: Procedure
Service excellence. Designing excellent service to achieve outstanding customer esperiences.
PNE-ISO/TS 19390 PROY
Service excellence — Implementation approach for ISO 23592
PNE-ISO 11367 PROY
Service excellence. Principles and model for public service organizations.
