Se ha publicado la nueva versión de la Norma UNE 158401 Services that promote personal independence. Management of telecare services. Requisitos, la cual establece los requisitos de calidad y el nivel de prestación mínimos que debe cumplir un servicio de teleasistencia.
This standard applies to public and private telecare services, in basic and advanced forms, as well as services rendered inside and outside the home.
The preparation of this new version of the standard has entailed the review, analysis and update of the 2007 version, but taking into account aspects such as technological development and accessibility and customisation of the service. The Technical Standardisation Committee CTN 158/SC4 “Telecare”, responsible for drawing up this Standard, received the support of the working group CTN 133/GT3 “Accessibility” of the CTN 133 “Telecommunications” in order to update these aspects of the Standard.