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Boost to the recovery of the tourism industry

UNE publishes a report to promote the recovery of the tourism sector


The Spanish Association for Standardisation-UNE, has published the Report Support for Standardization in the tourism sector, highlighting the role national and international standards play in the global recovery of the tourism sector and in generating confidence in the market. Technical standards reflect the consensus of world and national leading experts on best practices.

A good example is the ISO/PAS 5643 global standard, which is born of the commitment of the Ministry of Industry, Trade and Tourism through the State Secretary for Tourism by Institute for Spanish Tourism Quality (ICTE) to harmonize a series of protocols at state level for different tourism subsectors. Subsequently, they became Spanish Specification UNE 0066, developed by UNE, which has become the basis for the global and European benchmark.

The report reveals the existence of 13 Spanish technical standardization committees in which experts from relevant Spanish organizations have developed more than 40 key UNE standards for the quality and competitiveness of tourist services and the digitization of tourist destinations. These cover practically all tourist activities: from diving and rural accommodation, to travel agencies, ski stations and mountain resorts and spas.

The Spanish standardization body collaborates with leading Spanish tourism organizations, such as the Secretariat of State for Tourism of the Ministry of Industry, Trade and Tourism; the National Corporation for Innovation and Tourism Technology Management (SEGITTUR) or Institute for Spanish Tourism Quality (ICTE), among others.

UNE serves as the voice of Spanish experts in global forums at which key standards for Spanish interests are developed. The Spanish Association for Standardization, together with ICTE, leads the International Organization for Standardization ISO/TC 228 on tourism and related services.

Roadmap on the SDGs

The report also highlights how technical standards for tourism help to achieve Sustainable Development Goals. For example, Standard ISO 21416 - Requirements and Guidelines for the Sustainable Practice of Recreational Diving, is a tool for the sustainable conservation and use of the oceans, seas and marine resources that helps to comply with the SDG 14 Life Below Water. 

Press release​​​​
UNEIN Report,​​​​