ISO/IEC 20000-2:2012

Information technology — Service management — Part 2: Guidance on the application of service management systems

Technologies de l'information — Gestion des services — Partie 2: Guide pour l'application des systèmes de management des services

Fecha Anulación:

2012-02-14 / Withdrawn

ICS:

Committee:

ISO/IEC JTC 1/SC 40 - IT service management and IT governance

Relación con otras normas ISO:

This standard is available in:

Digital format

Ingles / Frances