Ergonomics of human-system interaction — Part 154: Interactive voice response (IVR) applications
Ergonomie de l'interaction homme-système — Partie 154: Applications de serveur vocal interactif (SVI)
13.180 - Ergonomics.
35.180 - IT terminal and other peripheral equipment. Including modems
Buy on AENOR
This standard is available in:
Digital format
Ingles / Frances