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UNE-EN ISO 18295-2:2018  UNE

Status: Vigente/ 2018-03-28

Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)

UNE-EN ISO 18295-1:2018  UNE

Status: Vigente/ 2018-03-28

Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)

UNE-EN 15838:2010  UNE

Status: Anulada/ 2018-03-28

Customer Contact Centres - Requirements for service provision

Number of results 3

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