Information technology — Service management — Part 5: Implementation guidance for ISO/IEC 20000-1
Technologies de l'information — Gestion des services — Partie 5: Exemple de plan de mise en application pour l'ISO/CEI 20000-1
03.080.99 - Other services.
35.020 - Information technology (IT) in general. Including general aspects of IT equipment
Anula a: ISO/IEC TR 20000-5:2013
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