ISO/IEC 20000-2:2019/Amd 1:2020

Information technology — Service management — Part 2: Guidance on the application of service management systems — Amendment 1

Technologies de l'information — Gestion des services — Partie 2: Directives relatives à l'application des systèmes de management des services — Amendement 1

Date:

2020-08-06 / Published

ICS:

03.080.99 - Other services.

35.020 - Information technology (IT) in general. Including general aspects of IT equipment

Committee:

ISO/IEC JTC 1/SC 40 - IT service management and IT governance

Relación con otras normas ISO:

Modifica a: ISO/IEC 20000-2:2019

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Digital format

Ingles / Frances