ISO/IEC Guide 76:2008

Development of service standards — Recommendations for addressing consumer issues

Élaboration des normes de service — Recommandations pour répondre aux attentes des consommateurs

Fecha Anulación:

2008-01-16 / Withdrawn

ICS:

Committee:

ISO/COPOLCO - Committee on consumer policy

Relación con otras normas ISO:

This standard is available in:

Digital format

Ingles / Frances